DELIVERY AND RETURN

Your requests are processed to prepare for delivery at the end of the order.After your order is approved, it will be delivered to the cargo company at the end of 5 (five) working days at the latest.The status of your cargo can be tracked with the cargo tracking number that will be given to you as a result of your order.The products constituting the subject of the contract are delivered to the BUYER by the cargo company determined by the SELLER.Shipping fee and cargo insurance fee, if any, are added to the invoice amount. The BUYER agrees and accepts to pay these fees in advance.DHL cargo delivery time for international shipments of contracted products is 1-2 weeks after payment.The SELLER is not responsible for any damages that may occur in the product during Cargo and Delivery.The BUYER has the right not to accept the cargo when the product delivered to her is damaged.In case of damage to the product or loss of use due to cargo transportation,Before the BUYER approves the delivery receipt at the time of delivery, it must be attached to the product / products to be returned by attaching the damage assessment report (minutes) from the cargo company authority and return it to the cargo authority.

Otherwise, the BUYER shall be liable for damages or loss of use caused by cargo damages and the product cannot be returned.If it is determined by the SELLER that the error occurred in the product before shipping and delivery, the process of replacing the product and sending it back to the cargo takes a maximum of 7 working days after the damaged product reaches the SELLER's warehouse.In the event of a situation arising from the failure to supply the product, the SELLER shall return the payment made to the BUYER under the conditions specified in this contract.

* SEND YOUR RETURN PRODUCTS WITH YOUR INVOICE.

RETURN PROCEDURES OTHER THAN THE RIGHT OF WITHDRAWAL

Returns cannot be accepted for periods exceeding 7 days.However, you can report the products that you think are manufacturing defects and want to return them within 7 days following the date of receipt and send them to us within seven working days.In this case, we initiate a process that determines whether the product can be returned or not by submitting your complaint to our production department and having it examined.When the return of your product is approved, we pay you the product price and the shipping fee you pay for the return.

EXCHANGE TERMS
There is no exchange for purchases made from İnal silver.